Time To Pet

You get one subscription that covers scheduling, invoicing, payments, client communication and staff management for a pet sitting, dog walking, daycare or boarding business. The company says plans run month-to-month with no contract, and that onboarding and free migration help are included. You can start with a 14-day free trial that it says gives full access to all features. If you cancel mid-cycle, it says it issues a prorated refund for any unused time.

Time To Pet is a pet care software company based in Austin, Texas. Its website says the founder, Kyle, a software developer, started the business in 2014. Mike, its first paying customer, joined him as a co-founder in 2015. In 2024 Time To Pet joined the DaySmart family. The company says more than 5,000 pet care businesses use the platform, which runs on the web and as iOS and Android apps. It says it supports businesses offering pet sitting, dog walking, daycare, boarding, grooming or a mix of these. It is listed in our booking and business software and pet business services sections, and among suppliers in the United States.

Software features

• Scheduling with recurring templates, trip scheduling across a date range, packages for bundled or prepaid services, schedule blocks and bulk updates
• Pet Parent App and Portal, which you can brand with your own colors and logo, where clients request services, submit change or cancellation requests, upload vaccine records and pay invoices
• Invoicing created automatically from scheduled services, with custom client rates, bulk invoicing and QuickBooks Online sync
• Payments online by credit or debit card, ACH or e-check, and in person by Tap to Pay or a payment terminal, with tip collection
• Client and pet records with custom and required fields, intake forms, document storage and digitally signed agreements
• Staff App with GPS check-in and check-out, time tracking, role-based permissions, time-off requests and pay stubs

Support and setup

The company says its support team is made up of former pet care professionals, and that every plan includes unlimited support plus Rocky, its AI assistant. It says most businesses are up and running within a few hours. Pricing depends on the type and size of your business and is set out on the Time To Pet website. Standard payment processing fees may apply to card payments.

Who it works with

Time To Pet says its users range from solo pet care providers to established teams. Its site has a case study on Paige’s In-Home Pet Care, a business in Lake Forest, Illinois that the company says grew from two founders to a 10-person team.

Other booking software companies we list include Gingr (US software for boarding kennels, daycares, groomers and trainers), KennelBooker (kennel, cattery and day care booking with online deposits) and Pawfectly Booked (UK grooming salon software).

Source: timetopet.com, timetopet.com/about-us, timetopet.com/scheduling